Highlighted

ADE stopped working in May 2019.

New Here ,
Aug 08, 2019

Copy link to clipboard

Copied

When I download library books they do not appear in ADE. Then ADE will not allow me close it or use any of the buttons. This program was working fine I was travelling and getting books from the library regularly with no problems.

I have tried uninstalling it and downloading it again then unauthorising then reauthorising but it still won't work.

I have tried installing the version 3 but I get an activation error.

I need help as I can't get books onto my KOKBO e-reader.

Robyn

Views

269

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

ADE stopped working in May 2019.

New Here ,
Aug 08, 2019

Copy link to clipboard

Copied

When I download library books they do not appear in ADE. Then ADE will not allow me close it or use any of the buttons. This program was working fine I was travelling and getting books from the library regularly with no problems.

I have tried uninstalling it and downloading it again then unauthorising then reauthorising but it still won't work.

I have tried installing the version 3 but I get an activation error.

I need help as I can't get books onto my KOKBO e-reader.

Robyn

Views

270

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 08, 2019 0
LEGEND ,
Aug 08, 2019

Copy link to clipboard

Copied

Seams Kobo work only with Version 3. Which error message you get in ADE 3.0?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 08, 2019 0
New Here ,
Aug 08, 2019

Copy link to clipboard

Copied

Hi

I was getting an error which said "Activation Error."

After uninstalling and installing again I re authorised the computer. When

I download a book it appears in ADE if the KOBO is not connected. If

connected the book does not appear in ADE. Also in both instances ADE

stalls I can't open book I can't close ADE. If I shut the computer down and

restart it when I open ADE there is no book there.

I'm wondering if when I reauthorised the computer I may have done it wrong.

I did under Overdrive rather than Adobe ID.

Robyn

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 08, 2019 0
LEGEND ,
Aug 08, 2019

Copy link to clipboard

Copied

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 08, 2019 0
New Here ,
Aug 08, 2019

Copy link to clipboard

Copied

I have done this and tried to down load a book. Now the error is:

E_LIC_ALREADY_FULLFILLED_BY_ANOTHER_USER

It seems I am going around in circles!

Robyn

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 08, 2019 0
LEGEND ,
Aug 08, 2019

Copy link to clipboard

Copied

Then you ebook is link with a other Adobe ID. Should contact the Library or Reseller of the eBook with ID was used für the file.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 08, 2019 0
New Here ,
Aug 13, 2019

Copy link to clipboard

Copied

Sorry for the delay I have been working with the library staff to find out

if "Libby" is interfering with my downloads, but that is not the case.

Now when I select a new book from Overdrive and download it, ADE opens but

nothing else happens, the book appears in my downloads as an ADE file but

it will not open.

I get no error messages.

I have no idea what is wrong. I have checked the default apps and it is

correctly set for ADE.

Any help would be appreciated but I will be off line for a few days with no

access to internet.

Thanks

Robyn

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 13, 2019 0
LEGEND ,
Aug 13, 2019

Copy link to clipboard

Copied

Has you try go to file > add to library > choose the ebook?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 13, 2019 0
New Here ,
Aug 13, 2019

Copy link to clipboard

Copied

Ok I did this and the book came up but once I connected the Kobo ADE

stopped working all the buttons went grey and I can't close it down.

I then restarted the computer to close ADE, opened ADE, the book had gone.

Next I closed ADE connected the Kobo and opened ADE all buttons were

working. I went to File added book and it came up but all buttons on ADE

went grey again and I couldn't close the program.

What next..

R

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 13, 2019 0
Nanaky LATEST
LEGEND ,
Aug 13, 2019

Copy link to clipboard

Copied

Has you try to contact kobo soport with which ADE version his reader are suppored?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 13, 2019 0