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ADE stops responding

Community Beginner ,
Mar 06, 2018

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I successfully download the ascm file from the library but when I click on it ADE opens and then stops responding when it gets to the right hand side as shown

below. The only thing you can do is close the program and send report to Microsoft. I am running windows 10 on my laptop. I have seen this problem mentioned but still no response from adobe.  Is there a solution?

Melody

Capture2.JPG

I opened the file from within digital edition and so far I have no problems. Thank you.

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ADE stops responding

Community Beginner ,
Mar 06, 2018

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I successfully download the ascm file from the library but when I click on it ADE opens and then stops responding when it gets to the right hand side as shown

below. The only thing you can do is close the program and send report to Microsoft. I am running windows 10 on my laptop. I have seen this problem mentioned but still no response from adobe.  Is there a solution?

Melody

Capture2.JPG

I opened the file from within digital edition and so far I have no problems. Thank you.

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175

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 06, 2018 0
LEGEND ,
Mar 08, 2018

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Has you open Digital Edition directly or over the eBook?

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Mar 08, 2018 0
Community Beginner ,
Mar 10, 2018

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It automatically opens when I click the ascm file.

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Mar 10, 2018 0
LEGEND ,
Mar 12, 2018

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Then try to open digital Edition open directly.

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Mar 12, 2018 0
Community Beginner ,
Mar 12, 2018

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I opened the file from within digital edition and so far I have no problems. Thank you.

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Mar 12, 2018 0