ADE stuck on "Authorizing..."

New Here ,
Mar 23, 2020 Mar 23, 2020

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Hey everybody!

 

When I try to authorize my computer on ADE, after I enter my username and password of my Adobe ID, it will get stuck on "Authorizing...". I've waited for almost an hour once, with nothing happening. 

Does anybody else have this issue?

I'm running macOS Catalina.

 

Thanks for your help!

 

Edit:

I found the problem. My only other adobe product that I have installed is Lightroom. It seems that Lightroom created the Adobe folder in ~/Library/Application Support/ without the write privilege for my user. Therefore ADE wasn't able to create the Digital Editions folder and this error was not caught by ADE. I manually created the folder and it worked.

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