ADE won't open

New Here ,
Jul 22, 2018 Jul 22, 2018

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In the last few days I have been unable to open ADE. It begins the process with the icon and then simply disappears without any error message. I have a virus program (Norton) so shouldn't have a virus. Hopefully. If I can't open ADE I can't download new books. I tried to download a previous version of ADE thinking it might help and can't do that either.

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correct answers 1 Correct Answer

LEGEND , Jul 23, 2018 Jul 23, 2018
o.O Do you also use the option on the second start?

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LEGEND ,
Jul 23, 2018 Jul 23, 2018

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Right click > Run as Admin?

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New Here ,
Jul 23, 2018 Jul 23, 2018

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Does this work?  YES and NO

It did work once. When I closed ADE and tried again, it would not work.

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LEGEND ,
Jul 23, 2018 Jul 23, 2018

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o.O Do you also use the option on the second start?

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New Here ,
Jul 25, 2018 Jul 25, 2018

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I probably only click the icon. I right clicked and selected run as admin then closed. I reopened it with the same step and it worked. Thanks so much.

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