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Adobe Digital Edition 4.5.2 Freezes

Community Beginner ,
Dec 01, 2016

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When I download a library book Adobe Digital Edition 4.5.2 Freezes.  I use alt+control+delete for task manager to close Adobe Digital Editton.  When I open it back up, the book is not there.

I have Windows 10 laptop.

Any help I would really appreciate.

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Adobe Digital Edition 4.5.2 Freezes

Community Beginner ,
Dec 01, 2016

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When I download a library book Adobe Digital Edition 4.5.2 Freezes.  I use alt+control+delete for task manager to close Adobe Digital Editton.  When I open it back up, the book is not there.

I have Windows 10 laptop.

Any help I would really appreciate.

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Dec 01, 2016 1
Engaged ,
Dec 01, 2016

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Hi,

Does this happen with a specific book or with all eBooks?

You may try downloading an ebook from the Sample eBook Library to check if you face issues with that as well?

            Sample eBook Library | Adobe Digital Editions

Regards,

Sharad

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Dec 01, 2016 0
Community Beginner ,
Dec 01, 2016

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All books. I tried downloading one of your books and it froze.

Sent from my iPad

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Dec 01, 2016 1
Engaged ,
Dec 01, 2016

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Please try uninstalling ADE from your computer and then re-install it again by downloading it from Download | Adobe Digital Editions

I would also like to add that ADE 4.5.2 is not certified for Windows 10 as of now.

Regards,

Sharad

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Dec 01, 2016 0
Community Beginner ,
Dec 01, 2016

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I have uninstalled and reinstalled and even installed Adobe Editions 3, and

Adobe Digital Editions 3 doesn't work either.

On Thu, Dec 1, 2016 at 5:34 PM, Sharad Vatsa <forums_noreply@adobe.com>

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Dec 01, 2016 0
Community Beginner ,
Dec 02, 2016

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I have the same problem, but I'm still on Windows 7. I also tried downloading ADE 3, but it wouldn't open at all, froze on the "Loading..." window. So I uninstalled that and downloaded 4.5.2 again from the location you  indicated. 4.5.2 froze at Migrating data 2%.

I don't know if it's useful, but these problems started for me while trying to download an ebook from Overdrive through my library, error was E_STREAM_ERROR:.There is a forum thread about this, too. Overdrive's only help was to try de-authorize and re-authorize which I have done.

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Dec 02, 2016 0
New Here ,
Mar 30, 2018

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Hi!
I have the same problem, but only with specific books coming from the Overdrive of my library. It used to work last fall, but this week the two books I tried to add froze my ADE. I downloaded one of the book from your sample library and had no problem.

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Mar 30, 2018 0
New Here ,
Oct 01, 2017

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I found this potential solution in a different blog post.  I was having a similar problem.  I would download an ebook from the online library and either 1) ADE would freeze right there when it was "fulfilling" the book, or 2) the book would download, the thumbnail would appear in the ADE bookshelf, and then ADE would freeze.  In either case, after closing ADE using Task Manager and then reopening it, I could not find the borrowed library book in any ADE screen.

Here's a solution.  Find your "My Digital Editions" folder (mine was in C:\Users\<<My Name>>\Documents\My Digital Editions).  Change the name of that folder (I changed mine to "My Digital Editions - Bad").  Reopen ADE and wait.  ADE will recreate the "My Digital Editions" folder and sub-folders and move part or all of your library into the new folder.  But you have to be patient!

Eventually, ADE will reset and show you all of your bookshelves and the books they contain - even the newly borrowed book.

Hope this helps.

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Oct 01, 2017 4
New Here ,
Jan 14, 2018

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Thank you, thank you. I have been trying for ages to sort my Adobe out. And this had solved my problems. Thank you again.

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Jan 14, 2018 1
New Here ,
Dec 01, 2019

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This worked for me as well! Thank you! 

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Dec 01, 2019 1
New Here ,
Jan 11, 2020

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Thank you so much! More thant 2 years after your post, that was the solution for me too. Problem finally solved!

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Jan 11, 2020 0
Ta10 LATEST
New Here ,
Jul 17, 2020

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Thank you - this has sorted out the same problem I have also had with ADE.

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Jul 17, 2020 0