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adobe digital editions does not start

New Here ,
Jun 08, 2020 Jun 08, 2020

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windows 10 home version 1903

ade version: 4.5 

it is not possible to open the programm, even not as admin.

i tried several bugfixes like new installation, deactivate defender, rename the folder 'my digital editions' etc.

So anybody has a solution?

Greets

TOPICS
Download , DRM , Install ADE

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New Here ,
Jun 16, 2020 Jun 16, 2020

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I don't have a solution but having a similar problem. It started after the last Win10 update, I tried launching ADE and it froze on the splash screen. Tried re-installing and I'm getting the same thing. If I can find it I'm going to go back to an earlier version of ADE, that has worked in the past. I'm sick and tired of Adobe and MS wasting my time and stopping me from using my computer and e-reader.

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Community Beginner ,
Dec 27, 2020 Dec 27, 2020

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Cheer up Npchilds1 it is now nearly 2021 and as yet Adobe are refusing to recognise there is a problem.  Have you, by any chance, stumbled on a solution.

 

Happy New Year and good luck with ADE

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New Here ,
Jun 16, 2020 Jun 16, 2020

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Re-installing ADE 3.0 worked, along with de-authorising then re-authorising the computer and my e-reader. Hard to believe that in 2020 we still have software from major companies like Adobe that act like a POS written in somebody's basement.

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