Adobe Digital Editions does not sync across devices

New Here ,
Jun 30, 2016 Jun 30, 2016

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According to the product descriptions and several FAQs I found, it is an alleged feature that when I download media and open it in Digital Editions on, say, my PC, it should sync to my Digital Editions (same ID) on other devices like my tab.

I have 'auto-download' enabled. But this syncing doesn't seem to be happening. (Concrete example: I downloaded two library books to ADE on my PC with the same ID I use on my tab, but these books are not showing up on my tablet. The two books that are in my ADE library on the tab are also not showing up in the ADE library on my PC.) I also don't see any 'sync now' button or similar.

What am I missing, why is this feature not working?

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Community Beginner ,
Sep 19, 2019 Sep 19, 2019

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The sync feature is alleged and as of the date of my post it still does not work. ADE staff are on a very long holiday while their app burns in the fires of faildom...

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Community Beginner ,
Sep 29, 2019 Sep 29, 2019

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THIS IS STILL AN ISSUE SEPTEMBER 2019

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New Here ,
Oct 03, 2019 Oct 03, 2019

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STILL DOES NOT WORK OCTOBER 2019

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New Here ,
Dec 17, 2019 Dec 17, 2019

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STILL DOES NOT WORK DECEMBER 2019!

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New Here ,
Dec 31, 2019 Dec 31, 2019

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Fixed!

Happy 2020

Anyway heres what I did.

I simply copied the downloaded .acsm file from whichever devices it is working on ie where you can access your digital doc on. It usually goes to downloads unless you have specified somewhere else in your settings. You could do a search for all your .acsm files from whichever devices your library is working on i.e. if you have a large library.

 

Simply either email or copy onto a usb stick to transfer to the device you want to share the file with. Once emailed or copied on to the other device(s), simply click on the  .acsm file and it will ask what app you want to open it with. Choose Adobe Digital Editions and it will start loading.

 

This worked for me, hope it works for you:)

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Community Beginner ,
Feb 02, 2020 Feb 02, 2020

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Yeah, that's not really syncing it though - that's just adding the document on another device!

 

🙂

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New Here ,
Jan 21, 2020 Jan 21, 2020

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So I've tried many things to get my library books onto my Sony PRS T-2 and finally something has seemed to work.

 

I followed some instructions that was in one of the earlier responses here.

Downloaded the epub through ADE.

Then in the library in ADE, right click "Show file in Finder"

Then I copied the epub file to the "Digital Editions" folder on my reader.

 

At this point if I try to open it on my reader, it says Error for digital rights management.

I read in this thread that I could try to download the epub through the browser on my reader.

Logged into library account in Overdrive in the browser on my reader and tried to download the epub, but it wouldn't download.

But for some reason, if the file is in the Digital Editions folder already, it gets authorized or something and does not show the error anymore (and a sign that it worked is that the cover of the book loads).

 

My reader is authorized in the settings for Adobe digital rights, so that might have been the key to get things all linked up and working.

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New Here ,
Feb 25, 2020 Feb 25, 2020

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I just tried to sync a file from one mac to another, and realized the files are not syncing from the cloud. I needed to email myself a copy of the .ACSM file (the ereader version of a PDF) and then I dragged that file into the ADE on my other computer. And voila, it worked.

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Community Beginner ,
Apr 24, 2020 Apr 24, 2020

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April 24. 2020 - still no solution 😞

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Community Beginner ,
Apr 25, 2020 Apr 25, 2020

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Hello to all, as I can see there will not be any solution, see here:

https://helpx.adobe.com/digital-editions/kb/transfer-ebook-ereader-digital-editions.html#

It says:

Only physical eReader devices can sync with Adobe Digital Editions. If you are using an eReading application (iOS or Android), contact the publisher of that application for assistance.

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Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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@brunob99 

"Only physical eReader devices can sync with Adobe Digital Editions. If you are using an eReading application (iOS or Android), contact the publisher of that application for assistance."  The publisher of the ADE app for ios is Adobe!!

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New Here ,
Jul 02, 2020 Jul 02, 2020

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Sharing the original (acsm) file with the other device worked for me!

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Community Beginner ,
Oct 10, 2020 Oct 10, 2020

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That's not a solution, that's the problem.

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New Here ,
Jan 11, 2021 Jan 11, 2021

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how to share? have to do it every time? so  Ridiculous !

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New Here ,
Sep 06, 2020 Sep 06, 2020

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For what it's worth, I deleted the app from my iPhone and reinstalled it immediately. I opened settings in the app and signed back in to authorize using my Adobe ID and all of my books synced to the iPhone. I don't know about future books, but for now it looks like this worked.

 

I know it's a 4 year old post and I'm sure someone else has probably posted this somewhere in the n pages of replies (I didn't read them all), but hopefully this helps someone.

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New Here ,
Oct 10, 2020 Oct 10, 2020

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Another solution:

1. C:\Users\"Your user"\Documents\My Digital Editions
2. Select your ebook *format PDF
3. Copy and paste it in your phone, tablet, or another device
4. Download it in another device tablet or phone
5.Open your file PDF in your Adobe Digital editions  (previously authorized with the same Adobe ID)

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Community Beginner ,
Oct 10, 2020 Oct 10, 2020

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That's not a solution. That's the problem.

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New Here ,
Dec 08, 2020 Dec 08, 2020

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November 2020 and yes, this is the closest to a solution I found.

 

I'll describe my steps to open a book on my Android phone that was already opened with an authorised ADE (Mac OS).

1. As Two44 says, find the folder called "Digital editions" on your computer. After opening the .acms link in ADE on the computer, you'll find there an .epub file with the title of the book.

2. Send this file to your phone (I used Telegram) and save it in the "Downloads" folder

3. Install the app Aldiko (https://play.google.com/store/apps/details?id=com.aldiko.android&) on your phone.

4. Open the .epub file with Aldiko, it shall ask for Vendor ID and should open the book.

 

(I lost few hours to come to this moment of happiness to open an awaited book. Really disappointing experience on the side of Adobe and readig through all this thread, it was painful to see the problem persisting throughout the years.)

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Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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@Mugcho 
That's great, but you're not synchronising, are you (as ACE advertises it should work)?  You're just copying the book from one device to another.  I could do that using Dropbox  - which is probably my next option.  It's nuts that commercial organisations use ACE so we're stuck with it, but it just does not work.  As I've said, this problem has existed for at least 5 years and bloody Adobe just don't care.  It's a disgrace, really. 

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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doesn't work, on my other devices the file shows up as corrupted but, on my computer, its fine

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New Here ,
Oct 10, 2020 Oct 10, 2020

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Mi último problema con adobe es que tengo un problema en el idioma español que he convertido videos de youtube al español https://convertidor.live/, pero luego no se reproduce correctamente.

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New Here ,
Feb 04, 2021 Feb 04, 2021

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I am using Adobe Digital Editions on two Apple devices (one iMac one MacBook), having both computers authorised with my Adobe ID. Technically it should be expected that all the highlights I am making while reading the books of my digital library are displayed on both devices. But it isn't so, and there is also no feature to sync manually. By and large among the digital reading apps ADE is by far the poorest in terms of general usabilty and especially in terms of syncing. I have avoided it as much as possible but sometimes acsm-format is still around. I really hope I can leave behind ADE as soon as possible but find it still embarassing that a big company like Adobe offers such a poorly thought through and poorly working tool, which obviously also nobody there seems to care about at all (issues reported here in 2016 are unresolved in 2021).

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Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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This is ridiculous! Nearly FIVE years after this problem was reported and it still DOES NOT WORK! What a joke! 

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New Here ,
Mar 24, 2021 Mar 24, 2021

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THIS IS STILL AN ISSUE IN MARCH 2021. Embarassing Customer support. The app doesn't do what it says it does, yall shouldn't expect customers if you aren't going to pay any attention to them.

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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still not working! MARCH 2021!!!

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