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Adobe digital Editions don't start

New Here ,
Jul 04, 2018 Jul 04, 2018

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hello, i have installed Adobe digital Editions on my PC. After launching the programm, nothing appens. I have a white windows (see the picture below)

Do you have an idea how, what i could do?

Thank you for your help!

white screen.png

Find below more information about my PC

_memory.png

_processor.png

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LEGEND ,
Jul 04, 2018 Jul 04, 2018

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Closed Digital Edition.
Rename the My Digital Edition Folder your Documents

Start Digital Editin again.

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New Here ,
Jul 06, 2018 Jul 06, 2018

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Thank you for your answear. the process you describe don't solve the problem. do you have an other idea?

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LEGEND ,
Jul 08, 2018 Jul 08, 2018

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The programm windows still empty?

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New Here ,
Jul 08, 2018 Jul 08, 2018

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yes, still empty.

do you have an idea why?

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LEGEND ,
Jul 08, 2018 Jul 08, 2018

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Has you try run as admin or install a older version?

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New Here ,
Jul 09, 2018 Jul 09, 2018

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Run as admin: the same result (still empty)

Run without antivirus: the same result (still empty)

oler version: do you know where i could download an older version?

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New Here ,
Jul 09, 2018 Jul 09, 2018

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I found an adobe an older Version (4.0) and i made the installation. --> same problem 😞

Crazy?!

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LEGEND ,
Jul 09, 2018 Jul 09, 2018

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Very Crazy. Has you try a other user account of your Device?

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New Here ,
Sep 11, 2018 Sep 11, 2018

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I have the same question.

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