When I try to download books now, I will get the acsm file downloaded as before, but when I try to open it in ADE, ADE will freeze and I will get a message that it is not responding. I have checked to make sure it is not a firewall problem, (and I can download without problems), and I have made sure that the device is authorized etc... Is anyone else having this problem, and if so can it be fixed?
Thanks a lot
I am also having the problem that ADE freezes and then shuts down. I have tried to uninstall and reinstall, unauthorize and reauthorize, download an older version, install a different browser ie Firefox and still no luck.
For a year I had 3.0 on my desktop, and then it stopped opening, so I had to use 2.0. On my new computer, 4.5 worked for 6 months, and now it doesn't. I've uninstalled and re-installed every version, and only 1.7 opens, but it won't read the acsm's that my library lends me.
I'm down to one book on my Kobo, and it's not a good one!
Janessa, I have solved it with the help of my Library who forwarded my problem to Overdrive. Here is their response:
Thanks for contacting OverDrive Support Services. I'm sorry you're having trouble with this. Please take the following steps to see if it corrects the issue:
Let me know if this works for you!