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Adobe Digital Editions reader suddenly needs authentication

New Here ,
Jan 29, 2018

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I have been using ADE to read ebooks and then suddenly it won't download books and i can't open the already downloaded ones. I have uninstalled and reinstalled the program 2X but did not work.  It won't accept my authentication ID and PW [they are correct] get the message

Screen Shot 2018-01-29 at 16.04.54.png

and then when I put in my adobe ID I get the following message

Screen Shot 2018-01-29 at 16.05.25.png

I don't know what to do as I download books directly from my university account.

any help would be most appreciated.

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Adobe Digital Editions reader suddenly needs authentication

New Here ,
Jan 29, 2018

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Copied

I have been using ADE to read ebooks and then suddenly it won't download books and i can't open the already downloaded ones. I have uninstalled and reinstalled the program 2X but did not work.  It won't accept my authentication ID and PW [they are correct] get the message

Screen Shot 2018-01-29 at 16.04.54.png

and then when I put in my adobe ID I get the following message

Screen Shot 2018-01-29 at 16.05.25.png

I don't know what to do as I download books directly from my university account.

any help would be most appreciated.

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89

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 29, 2018 0
New Here ,
Jan 29, 2018

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and I just reinstalled it again and got this message

Screen Shot 2018-01-29 at 16.17.54.png

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Jan 29, 2018 0