Adobe Digital is Very Slow- takes 30 seconds to highlight or move to next page

New Here ,
Sep 26, 2018

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Hi,

I have been using Adobe Digital Editions on my Mac for about two weeks to read a school textbook I downloaded. I have to restart the program every 10-15 minutes because it eventually gets very slow. Every time I try to highlight a text, make a note or even scroll the page it takes 30 seconds and I get a wait signal. Once I restart it, it begins to function normally again. Any idea why it is being so slow? All of my other applications on my computer work fine and have no issues. Since I have started writing this post ADE is still trying to simply bookmark a page.

David

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Adobe Employee ,
Oct 01, 2018

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Hi David,

I have sent you a private message. Please check and I will be looking forward to your response.

Regards,

Ajit

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New Here ,
Oct 16, 2018

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I have the same problem. Can you help?

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New Here ,
Oct 16, 2018

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I have the same problem, may I get your help?

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New Here ,
Mar 19, 2019

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Hi, I have such issue also, Macbook Air 2018, all SW updated..

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New Here ,
Sep 17, 2019

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Ajit_M, if you do not have a solution, there is no need for you to post anything.

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New Here ,
Jan 12, 2020

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Hi can you please help? I am on the new 2019IMac and dont know why this is happenning 

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New Here ,
Feb 11, 2020

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I have same problem please advice on how to make the program start workgin fast.

Thank you/ anna

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New Here ,
Jul 22, 2020

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hello, im having this issue also- i really need some help ASAP 

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New Here ,
Oct 16, 2018

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could you share the solution?

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New Here ,
Oct 18, 2018

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me too!!! please help!

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New Here ,
Dec 19, 2018

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Hello - I have been researching a solution to this issue for the past two months. As a MAC user I have had to restart the application multiple times in order for the paging or text highlighting to work reasonably fast but after 15-20 mins it starts to slow down (wait time increases) and I have to restart the application. Can you please share what was sent with everyone so we all know what steps to take? Thank you.

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New Here ,
Jun 25, 2019

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Same problem here. MacBook Air 2014, latest operating system, using ADE. Reading PDF books with Digital Rights. Be great to get a resolution on this. Program and book becomes unusable very quick.

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New Here ,
Feb 09, 2021

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Adobe Digital is so slow opening ebook files.  Can someone tell me how to speed it up?

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