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Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases. Do you know how to deauthorize ore get rid of that old account?

New Here ,
Dec 18, 2018

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Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases.  Do you know how to deauthorize ore get rid of that old account?

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Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases. Do you know how to deauthorize ore get rid of that old account?

New Here ,
Dec 18, 2018

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Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases.  Do you know how to deauthorize ore get rid of that old account?

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Dec 18, 2018 0
Adobe Employee ,
Dec 20, 2018

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Hi Edwinh,

Please refer to the steps mentioned here Digital Editions Help | Authorizing and de-authorizing Adobe Digital Editions for deauthorizing.

Check if that helps.

Regards,

Meenakshi

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Dec 20, 2018 1
New Here ,
Apr 28, 2019

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This does not solve the problem. Old email and lost password

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Apr 28, 2019 0
Adobe Employee ,
Dec 20, 2018

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Moving this to Adobe Digital Editions

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Dec 20, 2018 0
New Here ,
Apr 28, 2019

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I also need help on identical way. Please contact me

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Apr 28, 2019 0