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I'm stuck in a roundabout.
runnung on Windows 7
couldn't open ascm files on ADE, so I worked on erasing authorization, which didn't work o I followed troubleshooting for that.
Still couldn't erase authorization, so I uninstalled ADE thinkng I'd be able to start anew after reinstalling, to no avail, it came back with same ID.
Then I deleted my Adobe ID thinking that was the problem.
So now, even if I wnated to create a new ID, my old ID is still on AED everytime I reinstall.
HELP, I can't get anything onto my KOBO now.
I am in the same boat!!!