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Adobe ID issue for Wiley ebook

New Here ,
Aug 12, 2017

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I have used a new registered adobe id for my wiley book. But due to some sys issue, I cannot received the verification email via the email address for this ID. The support team helped sending many emails but none of them could be received. Because I forgot my password, I cannot use this ID anymore, and cannot read my ebook any more.

Could you please help? I have registered new ID, but cannot link with previous bought books.

Thanks.

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Adobe ID issue for Wiley ebook

New Here ,
Aug 12, 2017

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I have used a new registered adobe id for my wiley book. But due to some sys issue, I cannot received the verification email via the email address for this ID. The support team helped sending many emails but none of them could be received. Because I forgot my password, I cannot use this ID anymore, and cannot read my ebook any more.

Could you please help? I have registered new ID, but cannot link with previous bought books.

Thanks.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 12, 2017 0
Nanaky LATEST
LEGEND ,
Aug 14, 2017

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It is not possilbe to move files to a other adobe ID form adobe.
You can make 2 things:

1) Contact the reseller of the order eBook and ask for new downloads which can link again with the new adobe id....

2) You can ask for change the account to a other mail address by the customer support (this need any time).

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Aug 14, 2017 0