Re-posted as case shut down in 2 min when I walked away from my lappy; sooooo frustating when waited so long for somebody to reply
I use Sony e-reader for my e-books. Suddenly, last week I'm unable to download. I'll sometimes be able to download book but it won't transfer into my Sony e-reader.
Apparently in Adobe Digital Editions, whenever I type in my Adobe ID & password, it replies every time "activation server error." I'd just reset my password again & still same message regarding error. Why am I having such difficulty ?!?!?!
[mod: moved Adobe Digital Editions forum.]
Close all applications.
Press WINDOWS + R.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Remove the Adept Folder.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize..
quit Adobe Digital Editions.
Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
Hi Nanaky ! I'd tried all your steps above, but whenever I log into Adobe Digital Editions to authorize my Sony e-reader with my Adobe ID & password, it replies back "Digital Editions encountered an error on the activation server" every time
Hi Nanaky ! Yes, I'd been trying with my Sony & Kobo Glo via my PC since last week; still unsuccessful after hours & days of trying. The ADE doesn't recognize my Adobe ID/password, despite multiple password changes too. I'd didn't have any problems till last week; nothing changed on my end nor any changes made too. Is it possible that anybody can try to see via TeamViewer from your Help Support team ?