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ADOBE WLL NOT HELP YOU

Community Beginner ,
Dec 03, 2019

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I cannot open ebooks with adobe digital editions 4.5.

I contacted Adobe and the onely thing they say is: go to the forum

But I have seen that more people have this problem and I have not found the solution

 

I think it is a shame that Adobe does not help

 

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ADE authorization, Deauthorization, Install ADE

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ADOBE WLL NOT HELP YOU

Community Beginner ,
Dec 03, 2019

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I cannot open ebooks with adobe digital editions 4.5.

I contacted Adobe and the onely thing they say is: go to the forum

But I have seen that more people have this problem and I have not found the solution

 

I think it is a shame that Adobe does not help

 

TOPICS
ADE authorization, Deauthorization, Install ADE

Views

397

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Dec 03, 2019 1
Community Beginner ,
Dec 04, 2019

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Adobe is the absolute worst. I am in the same boat, like everyone else. The one thing that worked for me for a while -- using an older version of ADE -- is no longer an option, now that Mac has updated to Catalina. So frustrating.

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Dec 04, 2019 0
Community Beginner ,
Dec 05, 2019

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Yes, Adobe is still sending people to post of the forum. This DRM/ADE 4.5/Kobo/Library books issue has been ongoing since 2014. 

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Dec 05, 2019 0
Community Beginner ,
Dec 05, 2019

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unbelievable! Since 2014 and ADOBE DOES NOTHING TO HELP.

 

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Dec 05, 2019 0
Community Beginner ,
Dec 05, 2019

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I'm working on escalating this. So bloody frustrating.

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Dec 05, 2019 1
New Here ,
Dec 08, 2019

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Same problem Mac user so old version 3 isn't 64 bit wont work all day trying to find solution. Keep getting same no solution suggestions.

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Dec 08, 2019 0
Community Beginner ,
Jun 02, 2020

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APPLE USERS!!!!

I may have found a fix for those of you who could no longer get library books on your kobo.

You need to go to your preferences folder and trash 2 files:

com.adobe.DigitalEditions.plist and Adobe PDF ePub DRM Removal.plist

I cannot believe it didn't occur to me to try this a year ago...

Donations are being accepted...  😉

 

 

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Jun 02, 2020 0
New Here ,
Jun 17, 2020

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Don't mean to be stupid, but where is the preferences folder?

 

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Jun 17, 2020 0
New Here ,
Jun 18, 2020

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Sadly, I don't have those files on my system, lol. I was so hopeful. 

 

I have tried every option that has been suggested, and nothing works. Everything was fine on my Kobo until a few weeks ago when things just stopped functioning. I am so frustrated. 😕 

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Jun 18, 2020 0