I am unable to deauthorise my account from my android device - it keeps stating "unable to erase authorisation. Please try after some time". I have contacted the chat "help" with no assistance. I have also contacted the android support email adeandroid@adobe.com without any assistance. I do not know how to proceed? I have tried deleting and downloading the Adobe Digital Editions app. I have tried to clear data and cache without any success - the app automatically has logged into the account and gives me the same error whenever I try to deauthorise so that I can access a different account. Any assistance would be highly appreciated.
No, I tried to email every support service, tried the chat numerous times, tried to submit support tickets - no assistance. When I did get a response, it was an unhelpful 'copy and paste' robotic answer with no useful information. I have since given up.
Yes, same for me, I just can't understand why ADE when instaled on BOOX Nova 2 is always instaled already authorized, if I install it on my phone than it is not authorized.
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