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Authorising a Kobo ereader device

New Here ,
Feb 19, 2014 Feb 19, 2014

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I have downloaded Adobe Digital Editions to my computer and successfully authorised the computer but when I connect my Kobo ereader I cannot auhtorise the device to transfer books.  Any ideas please?

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New Here ,
Oct 17, 2016 Oct 17, 2016

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Kobo Support told me to:  ...

10. Connect your eReader to your computer and tap Connect.

11. In ADE, click the gear icon beside Devices. Click Authorize Device.

12. Select the account that you'd like to authorize your eReader with. Click Authorize Device.

13. Click OK to complete the process.

BUT at step 11 there is no "gear icon" or "Devices" in my ADE 3.0.  I only see File, Library, Help on the Menu Bar, and "Bookshelves" below that.  There seems to be no option to authorize any eReader device.

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New Here ,
Apr 30, 2018 Apr 30, 2018

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I have the same issue I cannot authorise my kobo ereader as ADE does not show it as connected

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