Authorization error with Digital Editions

New Here ,
Dec 19, 2020

Copy link to clipboard

Copied

My computer died, so I restored a backup onto new hardware.  Digital Editions installed, but won't work.  When opening an ebook, it says "Error! Check activation"

 

Help->Authorize Computer is greyed out, implying it's already authorized.  

 

I tried Help->Erase Authorization, but that fails telling me "try again later".  

 

I'm running the latest ADE, 4.5.11.

 

Any guess how to fix this?  I've tried following the support links and Contact Us links, but they are all either dead links, or lead back here.  Any help would be much appreciated.

 

Thanks.

Views

26

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Have something to add?

Join the conversation