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Authorization fail

New Here ,
Jul 25, 2020

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Hello everyone, I am trying to authorize Adobe digital editions with my adobe ID but it says: The vendor account you entered is not associated with the item you are trying to open. I've already authorized the computer with success but when I try to click on the book and open it, it asks again for authorization, and then it doesn't work. I've tried to de-authorize and authorize it again but doesn't work. Can somebody help me, please? Thank you in advance. Celeste

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Authorization fail

New Here ,
Jul 25, 2020

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Hello everyone, I am trying to authorize Adobe digital editions with my adobe ID but it says: The vendor account you entered is not associated with the item you are trying to open. I've already authorized the computer with success but when I try to click on the book and open it, it asks again for authorization, and then it doesn't work. I've tried to de-authorize and authorize it again but doesn't work. Can somebody help me, please? Thank you in advance. Celeste

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Jul 25, 2020 0
luceelu LATEST
New Here ,
Jul 25, 2020

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Maybe try to download the book again from the site where you bought it, and then try to open it?

I had the same problem and this worked for me 🙂

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