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Authorization Kobo/ADE 4.5 denied

New Here ,
Sep 16, 2019

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Hi, I got an Adobe ID, installed ADE 4.5 on my computer, authorizing both my computer and my ereader Kobo Aura 2 edition. When I download a DRM protected ebook from a library (MLOL) using the dame Adobe ID and I open it with ADE 4.5, transfering the ebook to my Kobo, Kobo says: "your eReader is not authorized to open this book" (see attached image).

I already tried to uninstall ADE 4.5, deleting "My Digitale Editions" folder and to install again, but the problem persists.

This problem occured after I removed the authorization from my computer and my Kobo using another Adobe ID.

Any solution?

Thanks!

 

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Authorization Kobo/ADE 4.5 denied

New Here ,
Sep 16, 2019

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Hi, I got an Adobe ID, installed ADE 4.5 on my computer, authorizing both my computer and my ereader Kobo Aura 2 edition. When I download a DRM protected ebook from a library (MLOL) using the dame Adobe ID and I open it with ADE 4.5, transfering the ebook to my Kobo, Kobo says: "your eReader is not authorized to open this book" (see attached image).

I already tried to uninstall ADE 4.5, deleting "My Digitale Editions" folder and to install again, but the problem persists.

This problem occured after I removed the authorization from my computer and my Kobo using another Adobe ID.

Any solution?

Thanks!

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

TOPICS
Feature request

Views

126

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Sep 16, 2019 0
Community Beginner ,
Dec 03, 2019

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I have sort of the same problem. I contacted adobe for help, but they don't do that. It is a shame!

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Dec 03, 2019 0