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Authorized Issue

New Here ,
Dec 21, 2018

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No matter which account I try I can not get it authorized.

Ideally whichever account is connected to my kobo be best but I have no idea which one that is.

More then likely my oldest two, which I've tried both as well as more recent.

Is there a way to find out which account is associated with kobo and how I can authorize it without getting a

"Incorrect login ID or password for the selected ebook vendor. Please try again."

I pretty much wasted the entire morning on this.

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Authorized Issue

New Here ,
Dec 21, 2018

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No matter which account I try I can not get it authorized.

Ideally whichever account is connected to my kobo be best but I have no idea which one that is.

More then likely my oldest two, which I've tried both as well as more recent.

Is there a way to find out which account is associated with kobo and how I can authorize it without getting a

"Incorrect login ID or password for the selected ebook vendor. Please try again."

I pretty much wasted the entire morning on this.

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188

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 21, 2018 0
New Here ,
Dec 22, 2018

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Just out of interest do you have two stage authorization enabled? I spent hours trying to Authorize ADE before I thought I would try turning this off and then I was able to authorize straight away. Don't know if this will help you but good luck anyway

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Dec 22, 2018 2
New Here ,
Dec 22, 2018

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This worked for me. Thank you!!

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Dec 22, 2018 1
New Here ,
Dec 22, 2018

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Glad it worked. I'm surprised that the Adobe site doesn't mention that in using ADE

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Dec 22, 2018 0
New Here ,
Dec 22, 2018

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I have the same issue and tried to get help from helpx.adobe.com, but the referered me to this forum.

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Dec 22, 2018 0