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If I want to authorize my Digital Editions program on my Windows 7 32bit. If I enter my credentials I geht the
error message you see in the subject.
Tried it over several days.
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I'm afraid I don't think this suggestion will work in your case, but probably worth a try anyway ...
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.
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It sounds plausible, but sadly didn't help. Nevertheless thank you for the try.
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I'm having the same problem.
ETA: Try using ADE 1.7 (you can find it here). It worked for me.
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Preface: I know this thread is old, but I'm replying here because it's the #1 Google hit for the error.
I was receiving this error across multiple devices AND accounts. The common thread turned out to be my very long passwords (I use keychain software instead of trying to remember/type them manually.) Once I reduced my password from my usual 100 chars to a more manageable 12, the issue cleared up immediately and I was able to log in.
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Length of the password turned out to be the issues on my side as well. Thanks for sharing as it solved my problem.
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This was the issue for me as well. My ~100 character long password failed, and when I changed my password to a much shorter one, it worked perfectly.
How odd that you must sacrifice security for this product.
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Same here, got the E_AUTH_INVALID_KEY_DATA error when logging in from my macbook. Resetting the password to 12 chars it just worked.
Thanks!
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thank you so much
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Hey Adobe, why is this still an issue? Seriously since 2013 people have to sacrifice security to use this product! It's 2020 now and I faced this issue just now.
The solution was to have a shorter password, that shouldn't be a solution!
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the same here
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Unbelievable. It's been a long time since I had to use software as low quality as ADE. Just incredible.