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Can't authorize on Win7 E_AUTH_INVALID_KEY_DATA bad padding

New Here ,
Jul 13, 2013

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If I want to authorize my Digital Editions program on my Windows 7 32bit. If I enter my credentials I geht the

error message you see in the subject.

Tried it over several days.

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Can't authorize on Win7 E_AUTH_INVALID_KEY_DATA bad padding

New Here ,
Jul 13, 2013

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If I want to authorize my Digital Editions program on my Windows 7 32bit. If I enter my credentials I geht the

error message you see in the subject.

Tried it over several days.

Views

715

Likes

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Jul 13, 2013 1
Guide ,
Jul 15, 2013

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I'm afraid I don't think this suggestion will work in your case, but probably worth a try anyway ...

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong.

Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your Adobe ID.

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Jul 15, 2013 0
New Here ,
Jul 15, 2013

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It sounds plausible, but sadly didn't help. Nevertheless thank you for the try.

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Jul 15, 2013 0
New Here ,
Jul 15, 2013

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I'm having the same problem.

ETA: Try using ADE 1.7 (you can find it here). It worked for me.

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Jul 15, 2013 0
New Here ,
Jul 23, 2016

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Preface: I know this thread is old, but I'm replying here because it's the #1 Google hit for the error.

I was receiving this error across multiple devices AND accounts. The common thread turned out to be my very long passwords (I use keychain software instead of trying to remember/type them manually.) Once I reduced my password from my usual 100 chars to a more manageable 12, the issue cleared up immediately and I was able to log in.

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Jul 23, 2016 2
Community Beginner ,
Aug 15, 2019

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Length of the password turned out to be the issues on my side as well. Thanks for sharing as it solved my problem.

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Aug 15, 2019 1
yoemonk LATEST
New Here ,
May 20, 2020

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Hey Adobe, why is this still an issue? Seriously since 2013 people have to sacrifice security to use this product! It's 2020 now and I faced this issue just now.

The solution was to have a shorter password, that shouldn't be a solution!

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May 20, 2020 0