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can't deauthorize adobe digital editions

New Here ,
Dec 01, 2016

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I have a macbook pro and when I try to open an acsm file I get an error message.  I read online to deauthorize and reauthorize ADE, however, I keep receiving a message that I cannot deauthorize and to try later.  Does anyone know how I can deauthorize it?  If not, how do I complete remove ADE from my mac so that if/when I reinstall it, it asks me to authorize, instead of pulling up my authorization info.

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can't deauthorize adobe digital editions

New Here ,
Dec 01, 2016

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I have a macbook pro and when I try to open an acsm file I get an error message.  I read online to deauthorize and reauthorize ADE, however, I keep receiving a message that I cannot deauthorize and to try later.  Does anyone know how I can deauthorize it?  If not, how do I complete remove ADE from my mac so that if/when I reinstall it, it asks me to authorize, instead of pulling up my authorization info.

[Moved from non-technical Forum Lounge to specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

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Dec 01, 2016 0
New Here ,
Jan 11, 2017

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I have exactly the same issue.  Mac laptop.  Have changed password to make sure there's no issue.  I get a screen that says, "Cannot deauthorize, please try again later."   ADE is totally inaccessible.  Advice, please!

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Jan 11, 2017 0
New Here ,
May 28, 2018

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I get the same thing! Won't let me deauthorize.

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May 28, 2018 0
New Here ,
Jan 26, 2017

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Same issue here!!

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Jan 26, 2017 0
New Here ,
Jul 10, 2017

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Same issue with me. Still no suggestions??

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Jul 10, 2017 0
New Here ,
Jul 11, 2017

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I have the same problem with my PC. I tried to delete the adept key (as suggested in the support files) but it won't let me.

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Jul 11, 2017 0
KARSCHA LATEST
New Here ,
Jun 21, 2020

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METOO!

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Jun 21, 2020 0