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Can't find digital editions in library in order to drag activation.dat file to trash

New Here ,
Jul 04, 2018

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Can't download e-books to digital editions anymore due to error getting license.  I was following the 6 steps to de-authorize; msg comes up "unable to erase authorization.  Please try later" but have tried numerous times with no success.  I then went to Step 6 to see if I could just drag the activation.dat file to trash; however, there is no digital edition folder in library/application support/adobe.   Any suggestions as to what to do next so I can download my e-books from library once again..

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Can't find digital editions in library in order to drag activation.dat file to trash

New Here ,
Jul 04, 2018

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Can't download e-books to digital editions anymore due to error getting license.  I was following the 6 steps to de-authorize; msg comes up "unable to erase authorization.  Please try later" but have tried numerous times with no success.  I then went to Step 6 to see if I could just drag the activation.dat file to trash; however, there is no digital edition folder in library/application support/adobe.   Any suggestions as to what to do next so I can download my e-books from library once again..

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Jul 04, 2018 0
LEGEND ,
Jul 04, 2018

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Has you check the hidden library?

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Jul 04, 2018 0
New Here ,
Jul 05, 2018

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Thanks for that tip. I did try it and it worked. I can now download books to ADE. Thank you so much for your help.

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Jul 05, 2018 0
LEGEND ,
Jul 05, 2018

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Your are welcome.

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Jul 05, 2018 0
New Here ,
Dec 04, 2018

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cannot find the hidden library on my mac....

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Dec 04, 2018 0