can't log in

New Here ,
Nov 27, 2020 Nov 27, 2020

Copy link to clipboard


First time ever using ADE to get some books on my Vivlio e-reader.

I'm positive my ID and password is correct (otherwise i wouldn't be able to log in and post this). But it keeps saying my ID or password is incorrect.


I've tried support, and they were nog able to help. Has anyone else had this problem before?ADE foutmelding.jpgMaybe helpfull: the books are bought from and from local shops, so i can't choose another eBook vendor beside Adobe. I would like to read them on my e-reader so i don't think i can do that anonymous thing? But i'm not sure about that...

Adobe account has 2step verification but i think that won't play a part as i wasn't able to log in on ADE before i had that.


Many thanks!








Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation