Can't open acsm books on my computer or PocketBook TouchLux 3

[cariocarj2010]

The computer is autorized on ADE 3.0, but i get this message in every book i have (it happens also on ADE 4.5): The vendor account you entered is not associated with the item you are tring to open. Try again.

...And now my dropbox does not copy books from my computer also.

[Nanaky]

Has you authorize Digital Eidtion before your open the eBook?

[cariocarj2010]

I try both before and after i open the books.

[Nanaky]

Has it works or get you a error message?

[cariocarj2010]

After i re-instaled everything and re-downloaded the books to try to solve the problem i now have this message: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

But the user is only me.

[Nanaky]

Has you open the eBooks before you try to authoize?

[cariocarj2010]

Yes. I could open only in my computer but not in my others devices (and all was authorized and with the same account and password).

[Nanaky]

You can open the eBook at moment on only one computer or no computer?

[cariocarj2010]

I can’t open my ebooks in any device now.

[Nanaky]

Then seems you change the authorize so that the eBook link with other or emptry id. In this case you can your reseller only ask for new ebook.

[cariocarj2010]

I’ll try that.

But if this not work what i’m going to do?

[Nanaky]

Nobody can change the authoirze if a exist file. If get no new ebook you can only order the eBook new and check before if all right authorize.