• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't open library book (Overdrive) on Kobo.

New Here ,
Aug 16, 2017 Aug 16, 2017

Copy link to clipboard

Copied

Kobo says it's not authorized, but it is!

I opened the book with ADE 4.5 on the computer. I can see and read it on the computer.

When I copy it to the e-reader it doesn't work!

Computer and e-reader have the same authorization - I checked it several times.

I already tried:

- Shut the e-reader on and off.

- Shut the computer on and off.

- delete the books from the e-reader and copy them on the e-reader again.

- de-authorize the e-reader and re-authorize it.

- de-authorize the computer and re-authorize it.

- delete the books from ADE and download them again.

- various combinations from above!

What's going on with ADE!?

It worked before and I didn't change anything.

Views

346

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 06, 2020 Jan 06, 2020

Copy link to clipboard

Copied

I have had a kobo libra for three months and htis has just happened to me... did you get any help on this issue?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 23, 2020 Sep 23, 2020

Copy link to clipboard

Copied

Same issue. I've tried all the uninstalling and deauthorizing multiple times. The books still show up as black rectangles, and I get the message that it's not authorized. I can't install ADE 3.0 on my computer (doesn't run 32 bit apps). Is there any solution that would allow me to keep using my Aura H20? My version doesn't have the Overdrive app on the device. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 13, 2022 Sep 13, 2022

Copy link to clipboard

Copied

LATEST

Hey,

 

2 years later, and I have the same issue.  I have a Kobo Aura, tried all the above, as well as tried ADE 4.5.11 and 3.0.1, nothing works.  Kobo does not know how to help me.  It seems as if the eReader authentication is just not working.  

 

Any help?

 

H

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines