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Cannot access books

New Here ,
Jun 30, 2019

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I have an account with Next Step Prep which required me to download Adobe Digital Editions. I initially downloaded to my computer which has been running slow.

I tried to access the books from two other devices since Next Step‘s email said it would be accessible from multiple devices. However, I am unable to download any of the books. It says it is being used, which is confusing.

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Cannot access books

New Here ,
Jun 30, 2019

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I have an account with Next Step Prep which required me to download Adobe Digital Editions. I initially downloaded to my computer which has been running slow.

I tried to access the books from two other devices since Next Step‘s email said it would be accessible from multiple devices. However, I am unable to download any of the books. It says it is being used, which is confusing.

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103

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Jun 30, 2019 0
New Here ,
Jul 01, 2019

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Please help! I have paid a lot for this study course but now I’m at a standstill! From the forum it looks as if someone else’s was reset pretty quickly!!

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Jul 01, 2019 0
Abambo LATEST
Adobe Community Professional ,
Jul 01, 2019

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Digital Editions is not my centre of competence, but I may call for assistance using a different channel if you do not get qualified help via Contact Customer Care !

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Jul 01, 2019 0