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Cannot add authorisation

New Here ,
Jun 26, 2018

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I keep getting stuck on this screen:

Translation: Error Detected - Mistake in activation server - code: E_AUTH_NOT_READY

Digital editions detected an error on the activation server.

My login and password are correct (i have just used them to log on to this website)

Error.jpg

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Cannot add authorisation

New Here ,
Jun 26, 2018

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I keep getting stuck on this screen:

Translation: Error Detected - Mistake in activation server - code: E_AUTH_NOT_READY

Digital editions detected an error on the activation server.

My login and password are correct (i have just used them to log on to this website)

Error.jpg

Views

76

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 26, 2018 0
Nanaky LATEST
LEGEND ,
Jun 26, 2018

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Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

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