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Cannot autorize PC in ADE: ID/Password wrong for ebook-provider

New Here ,
Dec 24, 2019

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Hi,

I bought epubs on Thalia and want to put them on my Kobo. I have a new PC and installed ADE. When I want to autorize my PC and enter my Adobe-ID and password, I get an error saying "ID or password is wrong for the ebook-provider. Try again"

The Data works fine for Adobe.com and I can log into my account there.

 

The email was changed recently, but logging in with the old email does produce the same error. I tried password reset for the old email and never received an email for my request.

 

How can I read my books? Is there another way to download and convert acsm-files? I just want the ebpubs.

 

AdobeID.png

 

TOPICS
ACSM files, ADE authorization, DRM

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Cannot autorize PC in ADE: ID/Password wrong for ebook-provider

New Here ,
Dec 24, 2019

Copy link to clipboard

Copied

Hi,

I bought epubs on Thalia and want to put them on my Kobo. I have a new PC and installed ADE. When I want to autorize my PC and enter my Adobe-ID and password, I get an error saying "ID or password is wrong for the ebook-provider. Try again"

The Data works fine for Adobe.com and I can log into my account there.

 

The email was changed recently, but logging in with the old email does produce the same error. I tried password reset for the old email and never received an email for my request.

 

How can I read my books? Is there another way to download and convert acsm-files? I just want the ebpubs.

 

AdobeID.png

 

TOPICS
ACSM files, ADE authorization, DRM

Views

81

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 24, 2019 0
New Here ,
Dec 24, 2019

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https://community.adobe.com/t5/digital-editions/unable-to-authurize-computer-ade-incorrect-login-id-...

Solved my problem: 2 factor authorization prevented me from logging in

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