Running Windows 10 (up to date)
Reader Kobo aura (new)
Library in UK Norfolk Digital Library
I have uninstalled Adobe Digital Editions, then installed the latest offering of Adobe Digital Editions.
I have authorised my PC with my Adobe identity.
I have connected my Kobo aura e-reader and authorised it with the same Adobe identity.
I have downloaded a book from Norfolk Digital Library: this book appears in Adobe Digital Editions.
I have copied the same book to my Kobo aura.
When I disconnect the Kobo aura from the PC (properly) and try to open the book on the Kobo aura, I get an error message that the eReader is not authorized to open the book.
Help, please.
Adobe help is beyond useless, sending me in circles without ever getting close to a chat session. This is just a rant, but any advice in dealing with Adobe would also be welcome.
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