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Cannot read e-books with Adobe Digital Edition. Errors while opening the book.

New Here ,
Feb 21, 2018 Feb 21, 2018

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Cannot read e-books with Adobe Digital Edition. Errors while opening the book.

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Community Beginner ,
Feb 21, 2018 Feb 21, 2018

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Downloaded library epub file to ADE, then copied to Nook devices.  The book is checked out for 7 days; however, both nook devices say "this book has been returned.  Loan not on record".  Went back to library site and confirmed book has NOT been returned and 7 days remain.  What is wrong?

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New Here ,
Feb 21, 2018 Feb 21, 2018

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There seems to be many people to have problems with the Adobe Digital Editions but no answer to these questions can’t be found on any of Adobe's forums?? I have installed ADE in the 2017 and bought also Photoshop CC E-book in the same year. I don’t know what has happened but after a half-year break, reading the book will no longer work. A simple activation server error code message appears on the screen: E_ACT_NOT_READY. And I really can’t find any expert advice on what it is about. There is, however, a wide range of slightly different error messages on each issue.

Carelia2093

E_ACT_NOT_READY.png

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Community Beginner ,
Feb 21, 2018 Feb 21, 2018

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Barnes & Noble nook support told me to uninstall ade 4.5 and install ade 2.0.  I did and now am getting an activation error.  Isn't there anybody in Adobe support to respond to these questions.

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Community Beginner ,
Feb 21, 2018 Feb 21, 2018

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I just wasted an hour waiting in a chat queue then chatting with 2 "support" agents who then referred me back to this posting.  I worked in IT and help desk for 30+ years and this level of support is inexcusable.

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New Here ,
Mar 20, 2018 Mar 20, 2018

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ME TOO!!!!  She is referring me to this forum right now and I am livid. 

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Community Beginner ,
Mar 29, 2018 Mar 29, 2018

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Did any one find a solution?

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New Here ,
Mar 30, 2018 Mar 30, 2018

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One Agent just forwarded me here just now for help, but it seems there is no help to be found. I'm also getting the E_ACT_NOT_READY
message and when I check the book (which I bought) it says "the document is licensed for a different user account".
I only have one user account! I tried to deauthourize my account, but then I get an other error saying it's not possible at the moment. I also tried to uninstall Digital Editions and download it again. That did not help at all. I'm getting really frustrated since I had nothing but troubles with ADE since I started using it, and since it's student litteratur I really need to read it!  Can somebody help please!!

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