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?cannot view DRM protected ebooks in Adobe Digital Edition 4.5 or 3.0

New Here ,
Aug 08, 2017

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I uninstalled both ADE & re-installed them... and then tried again to view book in ADE and this is the message I get:

Unable to download

Error getting License. License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

and this is from books bought from Kobo or borrowed from libraries.

Does anyone have a solution to this?

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?cannot view DRM protected ebooks in Adobe Digital Edition 4.5 or 3.0

New Here ,
Aug 08, 2017

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Copied

I uninstalled both ADE & re-installed them... and then tried again to view book in ADE and this is the message I get:

Unable to download

Error getting License. License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

and this is from books bought from Kobo or borrowed from libraries.

Does anyone have a solution to this?

Views

431

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 08, 2017 0
LEGEND ,
Aug 08, 2017

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Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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Aug 08, 2017 0
New Here ,
Aug 09, 2017

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Nanaky,

Thanks

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Aug 09, 2017 0