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Cant' authorize ADE, and getting error (screenshot included)

New Here ,
Mar 06, 2020 Mar 06, 2020

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Screen Shot 2020-02-21 at 1.18.36 AM.png

Can't use this at all.
Trying to read a purchased ebook, ACSM format, which on a Mac OS can only be opened/converted with ADE.
I can open PDFs just fine, but that's not what I depend on ADE for. I'm urgently trying to convert this book in preparation for an upcoming deadline.
Running ADE 4.5 on Catalina, but this problem has persisted prior to upgrading.

 

 

 

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