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Crashes on my iPad

New Here ,
Aug 25, 2020

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I download from NetGalley to review ePub books for publishers. Since the last update the app crashes as soon as I select a book to open. Digital Editions is the best app to use but deleting, reloading and restarting my iPad didn't work. I contacted Apple support and they say it's an Adobe problem. I've installed and used it successfully on both my Android phone and Windows 10. Unfortunately these are not the devices I use to read. Please help. I really, really need this app.

 

edited to add: I can open the books in the Adobe library and the ADE manual with no problem. The books I get from NetGalley probably have tighter security on them. As I said, ADE worked fine until the last update.

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Crashes on my iPad

New Here ,
Aug 25, 2020

Copy link to clipboard

Copied

I download from NetGalley to review ePub books for publishers. Since the last update the app crashes as soon as I select a book to open. Digital Editions is the best app to use but deleting, reloading and restarting my iPad didn't work. I contacted Apple support and they say it's an Adobe problem. I've installed and used it successfully on both my Android phone and Windows 10. Unfortunately these are not the devices I use to read. Please help. I really, really need this app.

 

edited to add: I can open the books in the Adobe library and the ADE manual with no problem. The books I get from NetGalley probably have tighter security on them. As I said, ADE worked fine until the last update.

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33

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 25, 2020 0

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