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Deactivating my laptop from my wife's ADE account

New Here ,
May 17, 2019

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My wife activated my laptop to her ADE account and now I cannot deactivate her account. I confirmed her password and Adobe ID by having her log into Adobe but the same email/password combination does not deactivate her from my laptop's ADE. I tried to uninstall and reinstall ADE but it still defaults to her account. Please how to I resolve this.

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Deactivating my laptop from my wife's ADE account

New Here ,
May 17, 2019

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My wife activated my laptop to her ADE account and now I cannot deactivate her account. I confirmed her password and Adobe ID by having her log into Adobe but the same email/password combination does not deactivate her from my laptop's ADE. I tried to uninstall and reinstall ADE but it still defaults to her account. Please how to I resolve this.

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May 17, 2019 0
Nanaky LATEST
LEGEND ,
May 27, 2019

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Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

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May 27, 2019 0