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Deauthorize Old Account on ADE when dont' have a password

New Here ,
Apr 11, 2019 Apr 11, 2019

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Hello

I am unable to authorize my adobe account because my adobe digital editions is still showing as my old email account which no longer exist. Its not even letting me authorize a new account until I deauthorize the old one. The issue is that I do not remember the password for the old account. All I want to do is authorize the new account to be able to download ebooks from the library. I have spoken to 5 agents and no one can hep. I am very frustrated- is there anyone that can help

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