I’m running latest OS High Sierra on a Mac laptop. Multiple re-installs of ADE (and Cloud Reader, too, since my local library acct. # shows up in a dialog box), and attempts to follow Adobe directions to reauthorize, etc.
And I’ve done this directive (multiple times):
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
BUT There is no “Digital Editions” nor “activation.dat” file to be found on my Mac (at least not following directions given by Adobe). There are 40-50 subfolders within Library-ApplicationSupport-Adobe, but NONE named “Digital Editions”--which is where that “activation.dat” file is supposed to be.
[My sentiments were well said by another frustrated user months ago (which I found this morning when continuing to try to remedy this problem:
So, 24 hours later, I remain stuck.
Is there anything for me to do other than cancel the ebook order with New World Publications--and avoid any vendor like them that uses ADE?!
I'm having the same issue. ADE 188.8.131.52914, macOS 10.13.5.
The application just hangs every time I try to authorize it. It doesn't matter if I try with a vendor login or without logging in--it just hangs at "Authorizing..."
Your sure that open the right library ? (User liberary and not system library)
Yes, it's the hidden folder, opened via go-to-folder -> ~/Library
You tell me! The Adobe folder (within Application Support, within Library) has items like Adobe Bridge CC 2018 that I’ve also purchased and/or downloaded. Would the "system library" have those?!