Digital Editions not recognizing new Kobo Aura

[audefrance]

I have ADE 3.01 and Windows 10. I got a new Kobo Aura, connected it to the computer, started ADE but it's not recognizing the reader. I was going to erase the authorization but there is no erase authorization option on the Help menu.

I'm not sure what to do next.

[audefrance · Accepted solution]

I followed the steps on the Overdrive site and it's working https://help.overdrive.com/customer/en/portal/articles/1481102-what-to-do-if-your-ereader-is-not-det...