Downloaded books won't open - ID clash

New Here ,
Jan 17, 2019 Jan 17, 2019

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So frustrated!

Download books from ebookcentral and dawsonera as part of my university masters on my macbook and no problem, as digital editions on macbook isn't associated with an adobe ID.

Download books to my ipad (or kindlefire) and none of them open! Digital editions insists I enter an adobe ID and all the ones i try are wrong! It says I downloaded the books using a different ID, but I have no idea which ID it means.

How can I either 1 - find out what ID books are downloaded with (I log on through my institution, and I have tried those login details in digital editions and they dont work), or 2 - disconnect digital editions on ipad from an ID and still open books??

I contacted adobe help and they just told me to post on here.

Please can someone help

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