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downloaded books won't open, only ADE sample books will open

New Here ,
Jul 24, 2017

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I downloaded ADE 4.5.5. I can read the sample books from ADE without any problems. But...

I have twice now had e-pubs sent to me. I added them to my library and the book covers show up along with all the other useful information. Nothing happens, though, when I click on the books. Instead, I get the message "ADE not responding" and the little circle just cycles round and round non-stop. The books never open. If I click on ADE, a window pops up and asks me if I want to quit the application. I'm using Windows 10.

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downloaded books won't open, only ADE sample books will open

New Here ,
Jul 24, 2017

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I downloaded ADE 4.5.5. I can read the sample books from ADE without any problems. But...

I have twice now had e-pubs sent to me. I added them to my library and the book covers show up along with all the other useful information. Nothing happens, though, when I click on the books. Instead, I get the message "ADE not responding" and the little circle just cycles round and round non-stop. The books never open. If I click on ADE, a window pops up and asks me if I want to quit the application. I'm using Windows 10.

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Jul 24, 2017 0
LEGEND ,
Jul 25, 2017

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You can try the following steps:

1) Run as Admin (right click and choose this option).

2) Rename the My Digital Edition Folder under your My Documents Folder and try again to open.

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Jul 25, 2017 0
New Here ,
Jul 25, 2017

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Hi. I'm not sure where you mean I can run as Admin (right click where? In ADE?)

I renamed the folder. Nothing happened.

I uninstalled ADE and tried to install it again. Now it won't install -- I get an error message instead.

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Jul 25, 2017 0
New Here ,
Jul 25, 2017

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I got ADE to install again, but the epub file still won't open. Very frustrating!

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Jul 25, 2017 0
LEGEND ,
Jul 26, 2017

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Right click on the icon of digital edition and choose then run as admin.

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Jul 26, 2017 0
New Here ,
Jul 26, 2017

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That didn't work either. Not sure what else can be done. Since I have a book that needs reviewing before publishing, I've had the people who created the e-book send me the Kindle version and have reviewed the book in the Kindle app for PC.

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Jul 26, 2017 0