E_ACT_NOT_READY & not able to delete my authorisation

New Here ,
Apr 29, 2020

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When I try to open a .acsm file I get a communication error with code E_ACT_NOT_READY. I found on the internet that I then have to delete my authorisation. When I try to do that I get an error that Adobe can't delete my authorisation. I have tried to delete Adobe Digital Editions and reinstall the program but then again I run into the same problem. Can anyone help me?

 

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