E act to many activations

[katiea93690172]

How do I resolve the issue, I have an Id but not a plan and it has always worked well but now is telling me that I have had too many activations and I cannot download any books etc.

[AkanchhaS]

Hi Katiea,

We apologize for the delay in response to your query.

Looking at the description given above, I assume you were using Adobe Digital Edition and this is the message pops up while opening Digital Edition on system.

The message indicates that all the authorizations allowed for Adobe Digital Editions on that machine have been used. You may refer to this help article for more information: E_ACT_TOO_MANY_ACTIVATIONS error in Adobe Digital Editions

Hope this helps!

Thanks,
Akanchha

[~graffiti]

Moved to Digital Editions forum.