E_Act_Too_Many_Activations

New Here ,
Nov 11, 2018

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Hello

I got this error message when trying to open an Adobe DRM ebook

Could someone provide any hint How-To fix or How to reduce the number of activations ?

The simple deauthorization of my device (smarthphone) does not work.

I had difficulties in getting in contact to help desk ...

Really Thanks in advance

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New Here ,
Nov 12, 2018

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I have several ref. numbers for requesting a reset but no feedback and the situation remains unchanged.

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New Here ,
Nov 12, 2018

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So there's no way to get this fixed? It seems incredible...

Thanks for your input but if there are so many open requests there should be someone monitoring the forum to provide guidelines...

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Contributor ,
Nov 13, 2018

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Contact your bookstore. They will have the ability to pass your info to the right people to get the account reset.

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New Here ,
Nov 14, 2018

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I also contacted my bookstore (local library) but they replied that only Adobe support might help.

Issue is that there is no support from them - for my understanding and navigating in the site -  about this item as they provide link to this Forum...

Quite unusual I think.

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New Here ,
Nov 14, 2018

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Exactly my experience.

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