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Hello
I got this error message when trying to open an Adobe DRM ebook
Could someone provide any hint How-To fix or How to reduce the number of activations ?
The simple deauthorization of my device (smarthphone) does not work.
I had difficulties in getting in contact to help desk ...
Really Thanks in advance
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I have several ref. numbers for requesting a reset but no feedback and the situation remains unchanged.
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So there's no way to get this fixed? It seems incredible...
Thanks for your input but if there are so many open requests there should be someone monitoring the forum to provide guidelines...
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Contact your bookstore. They will have the ability to pass your info to the right people to get the account reset.
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I also contacted my bookstore (local library) but they replied that only Adobe support might help.
Issue is that there is no support from them - for my understanding and navigating in the site - about this item as they provide link to this Forum...
Quite unusual I think.
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Exactly my experience.