E-ADEPT_DOCUMENT_TOO_SHORT error when trying to download library ebooks

[maryellenc@gmail.com]

Hi -- my ADE was working fine until a couple days ago, and now every time I try to download a library ebook, I get the e_adept_document_too_short error. I have tried deauthorizing and reauthorizing, I have uninstalled and reinstalled, I have tried downloading the newest edition, the oldest edition, no luck. I'm so frustrated right now. Does anyone know how to fix this?

[RMWS1]

im having the same problem and now when I try to open the program it loads but you cant see anything - just a blank screen. Pretty frustrated to. I tried to fix it but nothing worked.

[ajcnz]

I am also having this problem.  Have tried unisntalling and reinstalling, removed authorisation and reauthorised, and have deleted the adept key and reauthorised.  Nothing has worked.  Please help?

[seajester25]

I am also having the same problem. When I open ADE it is blank, no files. I have tried uninstalling, reinstalling, deleting the registry key, reauthorizing, everything I can find out there. Nothing works. Anyone have any good suggestions?