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E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

New Here ,
Jan 16, 2018

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I used my Adobe Digital Editions really often and never had any problem.

Today, I tried downloading a book from the same site I always download it (public library) and it says: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

I've tried to unauthorized the mac, but ADE answer impossible to eliminate authorization.

I saw in in the forum the following instruction:

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash

But I don't have Digital Editon in the application Support:

Schermata 2018-01-16 alle 16.50.54.png

Can you help me? Many thanks!

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E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

New Here ,
Jan 16, 2018

Copy link to clipboard

Copied

I used my Adobe Digital Editions really often and never had any problem.

Today, I tried downloading a book from the same site I always download it (public library) and it says: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

I've tried to unauthorized the mac, but ADE answer impossible to eliminate authorization.

I saw in in the forum the following instruction:

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash

But I don't have Digital Editon in the application Support:

Schermata 2018-01-16 alle 16.50.54.png

Can you help me? Many thanks!

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321

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Jan 16, 2018 0
New Here ,
Feb 15, 2018

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ADOBE is hopeless. I rather pay for this app to get some support!!!!

VERY BAD Adobe!!!

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Feb 15, 2018 2
New Here ,
Apr 25, 2018

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The same happens to me!

and i agree: very bad support from Adobe on this matter (only because it's a free application...)

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Apr 25, 2018 0