Highlighted

E_AUTH_NOT_READY

New Here ,
Feb 07, 2015

Copy link to clipboard

Copied

How do I get around the above error message, when trying to authenticate or validate Adobe Digital Editions? i have pc windows 8 and this link doesn't work Error "E_AUTH_NOT_READY" | Digital Editions

Views

499

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

E_AUTH_NOT_READY

New Here ,
Feb 07, 2015

Copy link to clipboard

Copied

How do I get around the above error message, when trying to authenticate or validate Adobe Digital Editions? i have pc windows 8 and this link doesn't work Error "E_AUTH_NOT_READY" | Digital Editions

Views

500

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 07, 2015 0
New Here ,
Feb 27, 2015

Copy link to clipboard

Copied

There are other threads on this topic suggesting you de-authorize and authorize anew your computer.

I cannot even de-authorize my computer; I get the E_AUTH_NOT_READY error.

I have tried uninstalling and reinstalling ADE 4.0 to no avail

Extremely frustrated.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 27, 2015 0
New Here ,
Mar 22, 2015

Copy link to clipboard

Copied

Same. Nobody seems to be able to answer this.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 22, 2015 0
Adobe Employee ,
Mar 23, 2015

Copy link to clipboard

Copied

Please try out the below solution.

Mac:

    1. Deauthorize ADE. To do so, navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to trash.
    2. Authorize ADE again.

Windows:

    1. Click Start > Run.
    2. Type regedit and then press Enter. The Registry Editor opens.
    3. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    4. Right-click the Adept key and click Delete.
    5. In the Confirm Key Delete dialog box, click OK. ADE is deauthorized now.
    6. Authorize ADE again.

Hope this solves your problem

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 23, 2015 0
New Here ,
Mar 27, 2015

Copy link to clipboard

Copied

Hi,

I have the same problem on Win8. I can not deauthorize, when I try I get the E_AUTH_NOT_READY error.

There seems to be no solution and nobody a adobe seems to care´.

Yery frustrating!

Carsten

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 27, 2015 0
Adobe Employee ,
Mar 30, 2015

Copy link to clipboard

Copied

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 30, 2015 2
New Here ,
Mar 31, 2015

Copy link to clipboard

Copied

Help -> Erase authorization does NOT WORK !!!

It says (in German) "authorsation can not be deleted, please try later!"

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 31, 2015 0
New Here ,
Mar 31, 2015

Copy link to clipboard

Copied

It is really frustrating: I spent now an hour to find out how to access the chat-support and thta it simply does not work when you use Firefox 😞

Seems to work technically now by using IE, but nobody is answering.

I will never ever buy any books again that a licenced by for digital-editions. This feels like someone is "robbing" the content you payed good mony for.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 31, 2015 0
Adobe Employee ,
Mar 31, 2015

Copy link to clipboard

Copied

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 31, 2015 0
New Here ,
Nov 04, 2019

Copy link to clipboard

Copied

I also have problems with "authtorization can not be deleted, please try later". I tried to do as suggested above but I have no folder "Application Support/Adobe/Digital Editions" and no file activation.dat on my computer (a Mac). What to do?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 04, 2019 0
Obsianus LATEST
New Here ,
Nov 05, 2019

Copy link to clipboard

Copied

OK, I have found the folder Library/Application Support/Adobe. It contains numerous folders about other Adobe applications on the Mac but no folder named "Digital Editions". And when I search the entire computer there is no "activation.dat" file anywhere. I have tried to remove ADI and reinstall it but that did not help. What to do next - any help is appreciated.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 05, 2019 0