'E_IO_CANNOT_OPEN - Failed to write destination file' from a Mac to Kobo Clara HD

New Here ,
Mar 21, 2020

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Hi,

 

I downloaded a library ebook and attempted to sideload it onto my kobo clara hd using adobe digital additions version 4.5.11.187245 on my Mac. But when I attempt to do this (also happens for the sample books) I get the error E_IO_CANNOT_OPEN -Failed to write destination file. I have tried reauthorizing both computer and ebook. Ensured they are using the same name. So does anyone know how to fix this?

 

thanks

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ACSM files, ADE authorization, DRM, Kobo editions

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New Here ,
Jul 19, 2020

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Hi, did you find the solution for this? I'm running into exactly the same issue, also digital editions 4.5.11 and a kobo clara HD. The issues occurs with any ebook (tried loaning one from public library, and downloading a free epub - same issue).

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New Here ,
Jul 20, 2020

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Hey, when doing this from a Windows machine I had no issues. I'm now thinking this has to do with the company policy that is on my mac: it prevents me probably from moving files to any external device.

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