E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

New Here ,
Mar 02, 2018

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I have purchased an E-book and I have not been able to download or open it. Instead I have received the error message

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

But neither I nor any of my family or friends had previously opened it.

What shall I do?

Thanks for your answers,

Eli

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